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Post-Treatment Engagement

Creating value by maintaining a supportive connection with patients on their recovery journey.

Collect™ for post-treatment engagement has been created to keep the lines of communication open with former patients, ensuring ongoing support for as long as it is needed. Our technology is tailored to feel personal and supportive, fostering strong adherence to recovery goals.

  • Support Post-Treatment Progress: Collect checks-in with patients regularly, providing consistent support and encouragement for past patients.
  • Promote Long-Term Resilience: Collect participants benefit from a network that reinforces their commitment to recovery, helping them stay on track and providing options for those who need additional support.
  • Reduced Chance of Readmission or Relapse: Collect contributes to a significant reduction in readmission or relapse rates, aiding individuals in their long-term recovery journey.
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Your Healthcare Partner, Educator, Conversion Expert

Inspire your community, patients and employees to lead healthier lives.

We’ve helped millions of participants adopt healthier lifestyles and hundreds of healthcare systems identify high-risk consumers and lead them to next steps in care and diagnostics.

Let us show you how HealthAware solutions can be a complementary strategy for your organization.

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Privacy Statement | Terms of Use | Application Terms & Conditions

Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

  • Your health support program
  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
  • Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

Consent
By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.