Inspiring Action. Simplifying Conversions.

Attract new patients and convert them into loyal consumers.

At HealthAware, we know that every patient is different and faces unique challenges in their healthcare journey. We also know that providers have strategic growth objectives requiring sustainable margins and clinical outcomes.

As a trusted partner, educator, and conversion expert we provide health risk assessments and patient engagement solutions to aid consumer awareness of disease risk and guide patients to the next steps in care and diagnostics within their local health care provider network.

We are currently used by 100+ hospital systems across the U.S. and have a track record of using innovative technology solutions to allow our clients to promote widespread good health, elevate their brands, and improve market share and profitability.

Technology That Drives Conversions

We leverage our behavior influencer technologies to re-craft the patient’s perception of the encounter experience.

For Healthcare Providers

Our Health Risk Assessments (HRAs) help identify health issues related to cardiovascular health, oncology, COPD, orthopedic, mental well-being, and more. Our easy-to-use online assessments integrate seamlessly into your current programs, are fully customizable to your specific goals, and allow your community members to take the first step towards discovering their risks.

For Blood Donation Centers

Different from your typical text message campaigns, Collect for Blood Centers, our proprietary automated recruiter, uses proven behavior change methodology and a friendly voice to reinvigorate donors and get them back in your chairs. From recruitment, to appointment confirmation, to thank-you messages, we are there for you and your donors every step of the way.

Our Clients Say it Best

When we implemented HealthAware’s Collect blood program to help reduce our no show rates for member appointments, we immediately saw the huge impact by reducing our No Show Rates by 33%, above and beyond existing text reminders, resulting in a more profitable operation.

HealthAware’s financial analysis is well-supported by our data and clearly shows that there is a return on our investment. Nevertheless, it’s not just about the ROI, its about the shifting public perception of us, about creating goodwill, and about improving the health of our community through prevention.

Our CHF program is successful (above CMS targets) but we were in need of a solution to provide structure, analytics and reporting so that we could continue to focus on our patients’ care. Nothing was the right fit until we found HealthAware.

Eruptr, HealthAware & Medicom Health are now Unlock Health companies.

More Information here.

Your Healthcare Partner, Educator, Conversion Expert

Inspire your community, patients and employees to lead healthier lives.

We’ve helped millions of participants adopt healthier lifestyles and hundreds of healthcare systems identify high-risk consumers and lead them to next steps in care and diagnostics.

Let us show you how HealthAware solutions can be a complementary strategy for your organization.

For more information or to request a demo

Privacy Statement | Terms of Use | Application Terms & Conditions

Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

Your health support program
Behavioral prompts/check-ins
Assessments/progress reports
Appointment reminders
Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

Consent
By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.