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Eruptr, HealthAware and Medicom Health Join Unlock Health

To our valued clients & partners:

We at Eruptr and the Eruptr Family of Companies (HealthAware and Medicom Health), are pleased to announce a bold new direction that delivers on our promise of continued expansion to better serve our clients.

Having recently become part of Amulet Capital’s portfolio, we can now tap into Amulet’s experience with interdisciplinary platforms in the healthcare industry – joining a growing collection of Amulet companies, unified under a new singular vision, to bring a revolutionary approach to the growth challenges health systems face.

Today we announce the formation of Unlock Health, a technology and services growth platform that connects the dots across managed care and marketing to help healthcare providers solve today’s urgent growth needs while building sustainable performance for the future.

Health systems have spent decades limited by the walls separating payor contracts, pricing strategy, patient acquisition campaigns, and the supportive data and technology required to analyze supply/demand, understand markets, and prove ROI.

By breaking down those barriers – and delivering the right mix of consulting, services, and tech enablement to fill the gaps – Unlock Health will enable a massive leap forward in growth and performance.

Unlock Health will bring together these components with additional offerings in the works:

  • Eruptr: The largest healthcare-focused digital media and Health Risk Assessment company (Medicom Health and HealthAware) in the industry, serving more than 200 provider clients
  • DECODE: A national, award-winning, full-service digital and creative agency focused on health and wellness
  • Forge: A growing team of experts in Managed Care Consulting and ROI design

Day-to-day, this will not impact our solutions, our services or our partnerships. But soon our clients will have access to a much much broader array of Unlock Health capabilities, including managed care consulting, a full suite of digital agency services, workforce acquisition and engagement, and a supporting technology enablement layer that connects the patient journey and delivers ROI attribution defensible at the CFO level. We will be looking for continued and even expanded support from our partners in the ecosystem on both the technology and services front.

We’d love to talk more with you about our plans to unlock the potential that exists within providers to increase revenue, manage costs, and create healthier communities.

The full press release can be found here on Unlock Health’s website.

Feel free to contact us with any questions you may have.

J.K. Lloyd
President & Co-founder

Kevin Minnelli
CEO & Co-founder

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Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

  • Your health support program
  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
  • Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.