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Staff Spotlight – Holly Lewis, Client Success Account Manager

Before Holly joined HealthAware in July of 2021, she was in the banking industry, holding customer experience and project management roles. She also served on the board of two nonprofits, both of which were environmental organizations. Holly is skilled at solving problems and providing analytics to support strategic decision-making. She has a passion for helping communities and delivering results that are a good match for HRA products and services. 

Holly was raised in Clinton, Mississippi, a suburb of Jackson, which is the state’s capital. She earned her BS at Mississippi State University and her MBA at Mississippi College. Holly has two boys: Walter, who is five, and Ben, who is three.

Holly’s interests and hobbies include:

  • Dancing, doing crafts, and running around with her boys
  • Spending time with her cat
  • Cooking breakfast on Saturday mornings while listening to Etta James and Sam Cooke on vinyl
  • Reading all of an author’s works consecutively; she is currently on the last four books by Kurt Vonnegut

Holly’s background and experiences make her a valuable addition to the Health Aware team, as she brings a unique perspective from her previous roles in the banking industry and her involvement with nonprofit organizations.

Fun Facts

In another life, I’m pretty sure I was … an early Broadway superstar performing alongside Lucille Ball and Carol Burnett.

Going to brunch, what do you order? The Everything But the Kitchen Sink Omelet

Hero: America’s queen, Dolly Parton, of course!

Favorite movie: It’s a tie between Waiting for Guffman and Best in Show by Christopher Guest.

Is there anything you would like to do in your life that you haven’t accomplished yet, like something from your bucket list? Scuba dive in the Great Barrier Reef, learn how to make fresh pasta from scratch and take saxophone lessons.

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Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

  • Your health support program
  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
  • Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.