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Staff Spotlight – Abby Nelson, Account Director, Eruptr

Prior to joining Eruptr, Abby served on a patient advisory board and worked closely with senior healthcare professionals. She also has a strong journalism background, having published 48 articles! Abby saw Eruptr as a good opportunity for her because she is passionate about giving people the access and care they need without putting up barriers. In addition, the interactions with her Eruptr colleagues have helped enhance her digital strategy skills.

Both sides of Abby’s family are farmers and ranchers, and she grew up in southeast Kansas. She majored in Integrated Marketing Communications at Wichita State University. She currently lives with her husband and three children in Kansas, 20 miles from Wichita.


Fun Facts

Comfort food: Sushi, Escargot, and meatloaf sandwiches.

A prized possession: A beautiful quilt made from my late brother’s shirts and a porcelain Christmas tree that was my grandma’s.

Your “secret” talent: I make a mean broccoli salad, it’s a highly requested recipe

Favorite books: “The Afterlife of Billy Fingers” by Annie Kagan and “Anything” by Dolores Cannon

Favorite Vacation spot: Viva Las Vegas

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Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

  • Your health support program
  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
  • Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.