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Analytics in Health Assessments

All HRAs support both Google Analytics 4 (GA4) and Google Tag Manager for tracking analytics.

The types of events that will be tracked are outlined below:

Failed Validation (Validation Errors)

If someone tries to move through the Health Assessment without completing all of the required questions, they receive what is known as a validation error. Our HRAs track validation errors to let you know where the highest number of errors occur as users are moving through your Health Assessment.

Example of Validation Error:

“Back” Button Clicks

Tracking back button click events shows how many times users are moving back and forth between different pages on your Health Assessments.

“More Info” Clicks

We track how many people are clicking on “more information” links. The more information sections providers with additional information needed to answer some questions, particularly those that are more clinical in nature.

Example of a More Info Link for Users to Click:

Analytics and Tag Management Integrations

Both Google Analytics 4 (GA4) and Google Tag Manager integrations can be set up in the Analytics section of the Customization section for your HRA.

For more information about how you can use event tracking and analytics integrations with your HRAs, contact your Client Success Representative today.

 

Google Analytics 4 Events and Data for v3 Health Assessments…
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Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

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  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
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To whom does HealthAware disclose my PHI (Personal Health Information)?
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I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

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