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Launching your HRAs – 3 Easy Steps

When you log-in to the HRA Management Portal after purchasing your HRAs, you’ll see your HRAs on the dashboard ready for customization. To launch an HRA, you’ll need to complete 3 easy steps.

Important: You can always make changes to your HRAs throughout this process and after you have made your HRAs live.


Step 1 – Customize Your HRA

To customize your HRA, click the Customize HRA link within the HRA’s module on the dashboard. This link will take you to the Customization section for the HRA where you can personalize it for your uses. You can add logos, change text and appearances, and many other options. When you are done customizing, publish your customization and return to the dashboard for Step 2.


Step 2 – Create Your Follow-Up Plan

Once you’ve published your customization, your HRA is ready for you to create your Follow-up Plan. In the dashboard module, click the Create Follow-up Plan link. This will take you to the Follow-up section for your HRA. Here you can set up Calls to Action, Follow-up E-mails, Notifications and more. When finished, review and publish your Follow-up Plan and return to the dashboard for Step 3.

Important: You will need to create the content for your CTAs and Emails before you can create your follow-up plan. To learn more about that process, please see the following:

About Calls to Action Section…
About Emails Section…


Step 3 – Build a URL for your HRA

Once you’ve published your customization and your follow-up plan, you will create the URL to link your HRA on your website and begin to promote it! Click the Build a URL link on your HRA’s dashboard module to navigate to the URLs section. In this section you can create a URL with marketing attribution parameters for proper analytics and tracking.

When finished, copy the URL and use it within your organization’s website.

Once traffic starts to flow to the HRA, the dashboard module will display as Active and your HRA is launched! Remember, you can continue to make changes to your HRAs by clicking any link within the Manage HRA area of the module.


Learn more:

HRA Portal Overview…
About Customization…
About Follow-up Plans…
About Building URLs…
Analytics in HRAs…


Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

  • Your health support program
  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
  • Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.