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In order to support our clients utilizing HRAs across various locations of their organization, we have
September 13, 2023
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In order to support our clients utilizing HRAs across various locations of their organization, we have
The dashboard is the screen you will see first upon logging into the Management Portal. This
The HRA Management Portal is a powerful platform that enables you to manage all aspects of
There are four types of Calls to Action (CTAs) you can create to use within Follow-up
The Management Portal includes a native call-center interface designed for the administration of follow-up phone calls
By default, our Management Portal has very stringent HITRUST-designated security requirements, but in cases where your
Administrators can add and edit Management Portal user access for each HRA license. Along with managing
Once you have customized your HRA and set up your Follow-up Plan, it’s time to build
Corporate Customization Override allows Corporate Administrators to apply customized global settings to your organization’s apps. Turning
User Action Emails are emails designed to be sent by end-users of your HRAs. There are
We’ve helped millions of participants adopt healthier lifestyles and hundreds of healthcare systems identify high-risk consumers and lead them to next steps in care and diagnostics.
Let us show you how HealthAware solutions can be a complementary strategy for your organization.
Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email
Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.
Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:
Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.
To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.
Consent
By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:
I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.
I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.
I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.