We Want to Showcase Your HRA Success!

hra showcase

If you would like to share the success that you’ve had with an HRA (Medicom Health or HealthAware), we want to showcase you in a webinar! We want to share your stories, including performance numbers and some of the specific strategies utilized to generate results. Often, our prospects and clients ask us, “what are other providers doing to […]

Meta Pixel Potential Issue (Facebook Tracking)

Meta Pixel Potential Issue (Facebook Tracking)

Recent online articles allege that Facebook tracks and collects PHI information on healthcare provider websites via the Meta Pixel. Facebook refutes these claims. Importantly, while accommodating their use, HealthAware does NOT directly use Meta Pixels in our HRA technologies or services by default. Unless you have specifically implemented Meta Pixels in tracking Facebook promotions to our health […]

Case Study: CHRISTUS Health

Man working on his laptop

Combined with various marketing efforts, HealthAware’s risk assessments helped CHRISTUS Health increase their patient marketing share and lower their cost per acquisition.

Case Study: The Blood Center

Nurse standing next to patient who is giving blood

HealthAware’s Collect for Blood Centers helped to reduce no-show rates and improve operational inefficiencies.

Eruptr Completes Acquisition of Medicom Health

Illustration of two heads with gears facing each other representing Eruptr acquires Medicom Health

Eruptr Holdings, Inc. (“Eruptr”or the “Company”), a leading provider of ROI-focused digital marketing patient engagement and customer acquisition solutions for hospitals and healthcare systems, is pleased to announce that it has completed the acquisition of the health risk assessment (“HRA”) business line of Medicom Health, LLC (“Medicom Health”), further expanding Eruptr’s suite of digital marketing […]

Free COVID-19 Assessment to Help Our Communities & Those In Need

Illustration of person sitting at a computer

Hospitals, health systems, and providers around the country are in uncharted waters with the Coronavirus pandemic as we all face challenges, unique situations and navigate this difficult time. When we asked ourselves how we could help provide support to hospitals and healthcare providers who are on the front lines of this pandemic, the answer was clear. […]

Eruptr Completes Acquisition of HealthAware

Two hands joining puzzle pieces with Erupter and HealthAware logos representing partnership

Eruptr, LLC (“Eruptr”), a leading provider of ROI-focused digital marketing patient engagement and customer acquisition solutions for hospitals and healthcare systems, is pleased to announce that it has completed the acquisition of HealthAware, LLC (“HealthAware” or the “Company”). HealthAware further expands Eruptr’s existing suite of services and technology offerings to the healthcare sector. Headquartered in […]

Patient Consent to Communication of Personal Health Information (PHI) through Standard SMS/Text Message and/or Email

Welcome! Your healthcare provider has partnered with HealthAware to help guide you through your care plan.

Who is HealthAware?
HealthAware provides health support programs (HSPs) delivered via standard SMS/text message and/or email. Your HSP is under the direction of your healthcare provider and is designed to support you in your health journey by providing education information related to:

  • Your health support program
  • Behavioral prompts/check-ins
  • Assessments/progress reports
  • Appointment reminders
  • Other health related messages or programs pertaining to my health support program

These HealthAware programs are for educational purposes only. They cannot provide, and are not intended as a substitute for medical care. The programs are automated, and therefore not actively monitored. In the event that medical care is needed, please call your healthcare provider or 911.

Why do I need to accept this patient consent?
HealthAware uses standard SMS/text messages and email messages that are not encrypted to communicate information with you about your HSP. Consequently, there is a risk that an unauthorized third party could view the information being transmitted.

To whom does HealthAware disclose my PHI (Personal Health Information)?
HealthAware only discloses PHI to you and your healthcare provider. HealthAware does not disclose PHI to any other party, such as marketing or sales organizations.

Consent
By clicking “accept” on a web page, clicking a link that is clearly labeled as a means of indicating consent, or replying “yes” to my consent prompt via text message, I agree to the following:

I hereby consent and state my preference for HealthAware to communicate with me via SMS/text message and/or email regarding various aspects of my health support program (HSP), which may include my PHI, behavioral prompts/check-ins, assessments and progress reports, appointment reminders, and other health related messages or programs pertaining to my health support program.

I understand that standard SMS/text messaging and email are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that standard SMS/text messaging and email regarding my medical care might be intercepted and read by a third party.

I may revoke this consent in writing except to the extent that HealthAware and/or my healthcare provider has already made disclosures in reliance upon my prior consent. If I do not accept this consent, or if I later revoke it, the commencement, continuation, or quality of my treatment will not be affected, but my enrollment with the HSP delivered by HealthAware will be terminated.